1. Collection of personal information
    1.1. Australian Alternative Pty Ltd respects your right to privacy and is committed to
    safeguarding the privacy of our customers and website visitors. We adhere to the
    Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets
    out how we collect and treat your personal information.
    1.2. “Personal information” is information we hold which is identifiable as being about
  2. We respect your privacy
    2.1. Australian Alternative Pty Ltd will, from time to time, receive and store personal
    information you enter onto our website, provided to us directly or given to us in other
    2.2. You may provide basic information such as your name, phone number, address
    and email address to enable us to send information, provide updates and process your
    product or service order. We may collect additional information at other times, including
    but not limited to, when you provide feedback, when you provide information about your
    personal or business affairs, change your content or email preference, respond to
    surveys and/or promotions, provide financial or credit card information, or communicate
    with our customer support
    2.3. Additionally, we may also collect any other information you provide while interacting
    with us
  3. How we collect your personal information
    3.1. Australian Alternative Pty Ltd collects personal information from you in a variety of
    ways, including when you interact with us electronically or in person, when you access
    our website and when we provide our services to you. We may receive personal
    information from third parties. If we do, we will protect it as set out in this Privacy Policy.
  4. Use of your personal information
    4.1. Australian Alternative Pty Ltd may use personal information collected from you to
    provide you with information, updates and our services. We may also make you aware
    of new and additional products, services and opportunities available to you. We may
    use your personal information to improve our products and services and better
    understand your needs.
    4.2. Australian Alternative Pty Ltd may contact you by a variety of measures including,
    but not limited to telephone, email, sms or mail.
  5. Disclosure of your personal information
    5.1. We may disclose your personal information to any of our employees, officers,
    insurers, professional advisers, agents, suppliers or subcontractors insofar as
    reasonably necessary for the purposes set out in this Policy. Personal information is
    only supplied to a third party when it is required for the delivery of our services.
    5.2. We may from time to time need to disclose personal information to comply with a
    legal requirement, such as a law, regulation, court order, subpoena, warrant, in the
    course of a legal proceeding or in response to a law enforcement agency request.
    5.3. We may also use your personal information to protect the copyright, trademarks,
    legal rights, property or safety of Australian Alternative Pty Ltd,
    www.australianalternative.com, its customers or third parties.
    5.4. Information that we collect may from time to time be stored, processed in or
    transferred between parties located in countries outside of Australia.
    5.5. If there is a change of control in our business or a sale or transfer of business
    assets, we reserve the right to transfer to the extent permissible at law our user
    databases, together with any personal information and non-personal information
    contained in those databases. This information may be disclosed to a potential
    purchaser under an agreement to maintain confidentiality. We would seek to only
    disclose information in good faith and where required by any of the above
    5.6. By providing us with personal information, you consent to the terms of this Privacy
    Policy and the types of disclosure covered by this Policy. Where we disclose your
    personal information to third parties, we will request that the third party follow this Policy
    regarding handling your personal information
  6. Security of your personal information
    6.1. Australian Alternative Pty Ltd is committed to ensuring that the information you
    provide to us is secure. In order to prevent unauthorised access or disclosure, we have
    put in place suitable physical, electronic and managerial procedures to safeguard and
    secure information and protect it from misuse, interference, loss and unauthorised
    access, modification and disclosure.
    6.2. The transmission and exchange of information is carried out at your own risk. We
    cannot guarantee the security of any information that you transmit to us, or receive from
    us. Although we take measures to safeguard against unauthorised disclosures of
    information, we cannot assure you that personal information that we collect will not be
    disclosed in a manner that is inconsistent with this Privacy
  7. Access to your personal information

7.1. You may request details of personal information that we hold about you in
accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee
may be payable for the provision of information. If you would like a copy of the
information, which we hold about you or believe that any information we hold on you is
inaccurate, out of date, incomplete, irrelevant or misleading, please email us at
7.2. We reserve the right to refuse to provide you with information that we hold about
you, in certain circumstances set out in the Privacy Act.

  1. Complaints about privacy
    8.1. If you have any complaints about our privacy practices, please feel free to send in
    details of your complaints to:
    PO BOX 149
    Fortitude Valley
    QLD 4006
    We take complaints very seriously and will respond shortly after receiving written notice
    of your complaint.
  2. Changes to Privacy Policy
    9.1. Please be aware that we may change this Privacy Policy in the future. We may
    modify this Policy at any time, in our sole discretion and all modifications will be
    effective immediately upon our posting of the modifications on our website or notice
    board. Please check back from time to time to review our Privacy Policy.
  3. Website
    10.1. When you visit our website When you come to our website
    (www.australianalternative.com) we may collect certain information such as browser
    type, operating system, website visited immediately before coming to our site, etc. This
    information is used in an aggregated manner to analyse how people use our site, such
    that we can improve our service.
    10.2. Cookies We may from time to time use cookies on our website. Cookies are very
    small files which a website uses to identify you when you come back to the site and to
    store details about your use of the site. Cookies are not malicious programs that access
    or damage your computer. Most web browsers automatically accept cookies but you
    can choose to reject cookies by changing your browser settings. However, this may
    prevent you from taking full advantage of our website. Our website may from time to
    time use cookies to analyses website traffic and help us provide a better website visitor
    experience. In addition, cookies may be used to serve relevant ads to website visitors

through third party services such as Google Adwords. These ads may appear on this
website or other websites you visit.
10.3. Third party sites Our site may from time to time have links to other websites not
owned or controlled by us. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or approval of these
websites. Please be aware that Australian Alternative Pty Ltd is not responsible for the
privacy practises of other such websites. We encourage our users to be aware, when
they leave our website, to read the privacy statements of each and every website that
collects personal identifiable information.